{"id":31,"date":"2021-05-11T05:53:43","date_gmt":"2021-05-11T05:53:43","guid":{"rendered":"https:\/\/taco.saritasa.rocks\/?page_id=31"},"modified":"2026-06-23T11:01:01","modified_gmt":"2026-06-23T18:01:01","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/kingtaco.com\/es\/f-a-q\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"fws_6a528de76a070\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section  faq-page top_padding_tablet_0px top_padding_phone_0px bottom_padding_tablet_0px bottom_padding_phone_0px right_padding_tablet_0px right_padding_phone_0px left_padding_tablet_0px left_padding_phone_0px\"  style=\"padding-top: 20px; padding-bottom: 20px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-overlay=\"false\"><div class=\"inner-wrap\"><div class=\"row-bg using-bg-color\"  style=\"background-color: #ffffff; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t<div class=\"wpb_raw_code wpb_content_element wpb_raw_html\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<style>\n@media (max-width: 768px) {\n    .kt-faq {\n        padding: 1.5rem 1.5rem !important;\n    }\n    .kt-faq-title {\n        font-size: 28px !important;\n        line-height: 1.2 !important;\n        word-spacing: normal !important;\n    }\n}\n<\/style>\n<style>\n.kt-faq { background: #fff; max-width: 100%; margin: 0 auto; padding: 2.5rem 1.5rem; }\n.kt-faq-header { margin-bottom: 2.5rem; }\n.kt-faq-eyebrow { font-size: 11px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; color: #999; margin-bottom: 8px; }\n.kt-faq-title { font-size: 32px; font-weight: 400; color: #1a1a1a; margin-bottom: 10px; }\n.kt-faq-desc { font-size: 14px; color: #555; line-height: 1.7; }\n.kt-faq-section { margin-bottom: 2.5rem; }\n.kt-faq-section-label { font-size: 11px; font-weight: 500; letter-spacing: 0.08em; text-transform: uppercase; color: #ec1f26; margin-bottom: 12px; padding-bottom: 8px; border-bottom: 1px solid #eee; }\n.kt-faq-item { border-bottom: 0.5px solid #eee; }\n.kt-faq-trigger { width: 100%; display: flex; justify-content: space-between; align-items: center; padding: 16px 0; background: none; border: none; cursor: pointer; text-align: left; gap: 1rem; }\n.kt-faq-question { font-size: 14px; font-weight: 500; color: #1a1a1a; line-height: 1.4; }\n.kt-faq-trigger:hover .kt-faq-question { color: #ec1f26; }\n.kt-faq-icon { font-size: 20px; color: #999; transition: transform 0.2s ease; flex-shrink: 0; line-height: 1; }\n.kt-faq-icon.open { transform: rotate(45deg); color: #ec1f26; }\n.kt-faq-answer { display: none; padding: 0 0 16px; }\n.kt-faq-answer.open { display: block; }\n.kt-faq-answer p { font-size: 13px; color: #555; line-height: 1.75; margin-bottom: 8px; }\n.kt-faq-answer p:last-child { margin-bottom: 0; }\n.kt-faq-cta { background: #ec1f26; border-radius: 12px; padding: 2rem; text-align: center; margin-top: 3rem; }\n.kt-faq-cta-title { font-size: 20px; font-weight: 500; color: #fff; margin-bottom: 8px; }\n.kt-faq-cta-desc { font-size: 13px; color: rgba(255,255,255,0.8); line-height: 1.6; margin-bottom: 20px; }\n.kt-faq-cta-btn { display: inline-block; background: #fff; color: #ec1f26; font-size: 13px; font-weight: 500; padding: 10px 24px; border-radius: 999px; text-decoration: none; }\n<\/style>\n\n<div class=\"kt-faq\">\n\n  <!-- Header -->\n  <div class=\"kt-faq-header\">\n    <p class=\"kt-faq-eyebrow\">Help & Support<\/p>\n    <h1 class=\"kt-faq-title\">Preguntas Frecuentes<\/h1>\n    <p class=\"kt-faq-desc\">Everything you need to know about King Taco. Can't find what you're looking for? Reach out to our team.<\/p>\n  <\/div>\n\n  <!-- Food & Menu -->\n  <div class=\"kt-faq-section\">\n    <p class=\"kt-faq-section-label\">Food & Menu<\/p>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">What's the secret formula?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>Often imitated, never duplicated! Our salsa roja and salsa verde are one of the reasons customers love us. These are very dear to us as they are a family recipe. That's right, nobody but the family has those secret ingredients \u2014 and they prepare these themselves for you.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">\u00bfPueden dar m\u00e1s salsa?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>We make a certain quantity per day. Due to increased costs we do have a salsa policy, with the option to purchase additional servings for 99\u00a2 each.<\/p>\n        <p>3 tacos = 1 salsa \u00b7 2 sopes = 1 salsa \u00b7 1 burrito = 1 salsa<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">\u00bfOfrecen catering?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>We do not offer catering services at this time.<\/p>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n  <!-- Ordering -->\n  <div class=\"kt-faq-section\">\n    <p class=\"kt-faq-section-label\">Ordering<\/p>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">\u00bfPedidos por tel\u00e9fono?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>We do our best to accommodate phone orders during non-peak hours. Please note, we begin to prepare your phone order once you arrive at the location \u2014 this guarantees that your order is fresh for pick up.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">Can I order online?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>Yes! Online ordering is available at participating locations through our King Taco Restaurant app, available on the App Store and Google Play.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">Do you deliver?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>You can order King Taco for delivery through Uber Eats & Postmates at participating locations. Stay tuned for more to be added in the future!<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">What is your refund policy?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>Did we get your order wrong? Don't throw it out \u2014 bring the item(s) and receipt back to our store and we are happy to provide you with a replacement or refund.<\/p>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n  <!-- Discounts -->\n  <div class=\"kt-faq-section\">\n    <p class=\"kt-faq-section-label\">Discounts<\/p>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">\u00bfOfrece descuento?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>We offer military, police, and firefighter discounts. Show us your ID\/badge at any King Taco location and pick one of the following for 50% off:<\/p>\n        <p>1 burrito, 1 taco y una bebida grande<br>4 tacos y una bebida grande<br>2 sopes, 1 taco y una bebida grande<br>2 tamales, 1 taco y una bebida grande<br>1 quesadilla, 2 tacos y una bebida grande<\/p>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n  <!-- Shop & Gift Cards -->\n  <div class=\"kt-faq-section\">\n    <p class=\"kt-faq-section-label\">Shop & Gift Cards<\/p>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">Do you sell merchandise?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>Yes! You can shop King Taco merch online at <a href=\"https:\/\/shop.kingtaco.com\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: #ec1f26;\">shop.kingtaco.com<\/a>. Please note that limited merchandise is sold in a few locations.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"kt-faq-item\">\n      <button class=\"kt-faq-trigger\" onclick=\"ktToggleFaq(this)\">\n        <span class=\"kt-faq-question\">\u00bfTarjetas de regalo?<\/span>\n        <span class=\"kt-faq-icon\">+<\/span>\n      <\/button>\n      <div class=\"kt-faq-answer\">\n        <p>We do offer gift cards \u2014 available for purchase in store (cash only). Gift cards are for restaurant purchases only, not merchandise. To check your gift card balance <a href=\"https:\/\/heartlandgiftcard.com\/CheckBalance.aspx\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: #ec1f26;\">click here<\/a>.<\/p>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n  <!-- CTA -->\n  <div class=\"kt-faq-cta\">\n    <p class=\"kt-faq-cta-title\">Still have questions?<\/p>\n    <p class=\"kt-faq-cta-desc\">Our team is happy to help. Send us a message and we'll get back to you as soon as possible.<\/p>\n    <a href=\"\/reach-out\" class=\"kt-faq-cta-btn\">Reach out<\/a>\n  <\/div>\n\n<\/div>\n\n<script>\nfunction ktToggleFaq(btn) {\n    var answer = btn.nextElementSibling;\n    var icon = btn.querySelector('.kt-faq-icon');\n    var isOpen = answer.classList.contains('open');\n    answer.classList.toggle('open', !isOpen);\n    icon.classList.toggle('open', !isOpen);\n}\n<\/script>\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Help & Support Frequently Asked Questions Everything you need to know about King Taco. Can't find what you're looking for? Reach out to our team. 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