Título: Human Resources Receptionist
Ubicación de trabajo: HR Baldwin Park Office
Departamento: Human Resources Department
Informar a: HR Head of Talent Acquisition & Development
Pay Range:
Type of Employment:
Resumen de posición
As the HR Receptionist, you will be the first point of contact for our HR Department – Recruitment office. You will handle a wide range of administrative and clerical tasks to ensure the smooth operation of our HR functions and provide excellent customer service to employees and visitors.
Funciones y responsabilidades esenciales
The essential functions and responsibilities of the receptionist are as follows:
- Open and Close HR Office: Responsible for opening the HR office at the beginning of office hours (deactivating the office alarm, taking out signage, turning on lights and equipment); as well as responsible for closing the office at the end of office hours (bringing signage back in, taking out the office garbage, turning off lights, activating the alarm, and locking the office doors).
- Greet and Welcome Visitors: Welcome employees, job applicants, and other visitors to the HR department in a professional and friendly manner.
- Answer and Direct Calls: Answer incoming calls and transfer them to the appropriate person or department. Take messages accurately and relay them promptly.
- Maintain HR Records: Organize and maintain HR records, including phone screening documents, interview documents, and training documents. Ensure confidentiality and compliance with data protection regulations.
- Handle HR Correspondence: Prepare, distribute, and receive HR-related correspondence (such as inter-office correspondence, US Mail, FedEx, UPS, etc.).
- Assist with HR Projects: Support HR recruitment & training projects, along with new project initiatives, such as employee engagement programs, setting appointment, and training sessions.
- Provide Administrative Support: Assist HR staff with administrative tasks, such as filing, scanning, photocopying, and data entry.
- Manage Office Supplies: Monitor and replenish office supplies for the HR Baldwin Park office, ensuring availability for daily operations.
- Manage HR Inbox: Monitor and respond to emails in the HR department inbox, forwarding messages to the relevant HR staff as needed.
- Assist with Onboarding: Support the onboarding process for new hires by preparing paperwork, coordinating orientation schedules, and assisting with orientation sessions (for example: preparing employee badges, entering employee information into the company’s HRIS system, etc.).
- Backup Support: Aid other team members when there is a planned or unplanned absence to provide basic support in their function as needed.
Occasional Needs
- Occasional travel to the company’s warehouse or corporate office if needed.
- And all other duties assigned.
Educación, habilidades y requisitos
- High School Diploma or equivalent, additional certification in Office Administration or HR is a plus.
- Excelentes habilidades de comunicación verbal y escrita, incluida la capacidad de comunicarse eficazmente con los miembros del equipo y los clientes.
- 1 a 2+ años de experiencia como empleado o equivalente.
- Proficient in speaking, reading and writing in English and Spanish.
- Competente en Microsoft Office (Word, Excel, Outlook)
- Capaz de trabajar bajo presión y cumplir con las expectativas de la empresa y brindar un servicio al cliente ejemplar a nuestros clientes y empleados.
- Altamente profesional y capaz de utilizar el buen criterio y mantener un alto nivel de confidencialidad y sensibilidad.
- Capaz de mantener una actitud accesible y apropiada al interactuar con todos los niveles de personal en un entorno que cambia rápidamente.
- Dispuesto a trabajar como parte de un equipo y realizar algunos trabajos de forma independiente.
- Capacidad para mantener una asistencia regular y puntual.
Otros deberes
Esta descripción del puesto no pretende ser una lista exhaustiva de todos los deberes, responsabilidades o calificaciones asociadas con el puesto. Se podrán asignar otras funciones. Los ejemplos incluyen asignaciones especiales de naturaleza administrativa u operativa.
Plan de sucesión
The career progression for this classification would be the position of HR Generalist or Recruiter
Ambiente de trabajo
En general, las siguientes condiciones del entorno laboral son representativas de aquellas que encuentra un empleado mientras realiza las funciones esenciales de este trabajo. Se pueden hacer adaptaciones razonables para permitir que personas con capacidades diferentes realicen las funciones esenciales del trabajo con el medio ambiente.
- Trabaja con clientes y empleados en un lugar interior limpio, ordenado, adecuadamente iluminado y ventilado.
- Los niveles de ruido se consideran de moderados a bajos.
Demandas físicas esenciales
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.
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- Debe poder ver, oír, hablar y escribir con claridad para poder comunicarse con los empleados y/o clientes.
- Capaz de empujar, tirar y levantar hasta 20 libras. en peso.
- Capaz de estar de pie y sentado durante 2 a 4 horas seguidas.
- Capaz de agacharse, arrodillarse, pararse, doblarse y estirarse por encima del hombro, por encima y hacia afuera.
Equipamiento usado
- Ordenadores
- Teléfonos
- Printers
- Desfibradora
- Archivador
- Stepping stool
